Terms & Conditions

Last updated: July 2026

These Terms & Conditions ("Terms") govern your access to and use of christian-anderson.com and any related platforms, including the Maximus One dashboard and client portal (collectively, the "Services"), operated by Christian Anderson & Co. Digital LLC ("Company," "we," "our," or "us"). By accessing our website, requesting a consultation, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Overview of Services

Christian Anderson & Co. Digital LLC provides digital strategy, brand design, custom web development, SEO/GEO/LLM visibility, CRM and marketing automation, social media management, and related consulting services to established businesses. The specific scope, deliverables, timeline, and fees for any engagement will be defined in a separate written proposal, statement of work, or service agreement ("Engagement Agreement") signed by both parties. In the event of a conflict between these Terms and an Engagement Agreement, the Engagement Agreement controls for that specific project.

2. Eligibility

Our Services are intended for businesses and individuals acting in a business capacity. By using our Services, you represent that you have the authority to bind the business or entity on whose behalf you are acting.

3. Client Responsibilities

To deliver our Services effectively, we rely on timely cooperation from clients. Clients agree to:

• Provide accurate, complete, and timely information, content, and access (including credentials, brand assets, or account access) needed to complete a project
• Review and provide feedback on deliverables within the timeframes agreed in the applicable Engagement Agreement
• Obtain any necessary rights, licenses, or permissions for content, images, or materials supplied to us for use in a project
• Maintain the confidentiality of any credentials or access provided to their dashboard, portal, or connected accounts

Delays caused by a client's failure to provide required information, feedback, or access may affect project timelines and are not the responsibility of the Company.

4. Fees and Payment

Fees for services are set out in the applicable proposal, Engagement Agreement, or service tier. Unless otherwise agreed in writing:

• Recurring/subscription fees (such as monthly retainer or platform fees) are billed in advance and are due on the agreed billing date
• Project-based fees may require a deposit before work begins, with the balance due upon completion or per an agreed payment schedule
• Accepted payment methods include Square, Stripe, Zelle, or other methods specified in your Engagement Agreement
• Late payments may result in a pause of active work or services until the account is brought current

All fees are non-refundable except as expressly stated in the applicable Engagement Agreement or as required by law.

5. Intellectual Property

5.1 Client Deliverables

Upon full payment for a specific deliverable (such as a custom website, brand assets, or marketing materials created specifically for the client), ownership of that final deliverable transfers to the client, except for any pre-existing Company tools, frameworks, or proprietary systems described below.

5.2 Company Proprietary Systems

The Company retains all rights, title, and interest in its proprietary methodologies, frameworks, templates, code libraries, and platform infrastructure — including the "Digital Ecosystem" concept, the Maximus One platform, and underlying architecture — whether or not incorporated into client deliverables. Clients receive a license to use these elements as part of their delivered project but do not acquire ownership of the underlying proprietary systems.

5.3 Website Content

All content on christian-anderson.com, including text, graphics, logos, and design elements (excluding client-owned trademarks displayed with permission), is the property of the Company and may not be reproduced without written permission.

6. Confidentiality

Both parties agree to keep confidential any non-public business, technical, or financial information disclosed during the course of an engagement, and to use such information only for purposes of the engagement. This obligation survives the termination of any engagement.

7. Term and Termination

These Terms remain in effect while you use the Services. Individual engagements may be terminated according to the notice period and terms specified in the applicable Engagement Agreement. We reserve the right to suspend or terminate access to our platforms (including Maximus One or the client portal) for non-payment, misuse, or violation of these Terms.

8. Disclaimers

9. Limitation of Liability

To the fullest extent permitted by law, the Company's total liability arising out of or related to these Terms or any Engagement Agreement shall not exceed the total fees paid by the client for the specific service giving rise to the claim in the preceding three (3) months. In no event shall the Company be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or lost business opportunities.

10. Indemnification

You agree to indemnify and hold harmless the Company, its members, and personnel from any claims, damages, or expenses arising out of your misuse of the Services, violation of these Terms, or infringement of any third-party rights through content or materials you provide to us.

11. Third-Party Services

Our Services may integrate with or rely on third-party platforms (such as hosting providers, payment processors, Meta/Instagram/TikTok APIs, Google services, or compliance partners like Mangomint for HIPAA-regulated clients). We are not responsible for the availability, performance, or policies of these third-party services.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law principles. Any disputes arising out of these Terms or our Services shall first be addressed through good-faith negotiation between the parties, and if unresolved, shall be subject to the exclusive jurisdiction of the state and federal courts located in Harris County, Texas.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or for legal or operational reasons. Any updates will be posted on this page with a revised "Last updated" date. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

14. Related Policies

These Terms should be read alongside our Privacy Policy, Cookie Policy, Accessibility Statement, and Disclaimer, each of which forms part of the agreement between you and the Company where applicable.

Contact Us

If you have questions about these Terms & Conditions, please contact us: